💨Smoke2Door

At Smoke2Door, we are committed to delivering your orders quickly, securely, and discreetly. Please review our shipping policy below for full details on processing, delivery times, and shipping terms.

📦 Order Processing Time

• All orders are processed within 1–3 business days after payment confirmation.
• Orders placed on weekends or holidays will be processed on the next business day.
• In high-demand periods, processing times may be slightly delayed.

🚀 Shipping Time & Delivery

• Local Orders (DFW Area): 1–2 business days
• Domestic Shipping (USA): 3–7 business days
• Delivery times may vary depending on location, carrier delays, or unforeseen circumstances.

📍 Shipping Rates

• Shipping fees are calculated at checkout based on your location and order weight.
• We may offer free shipping promotions on selected orders or minimum purchase amounts.

🔒 Discreet Packaging

We respect your privacy. All orders are shipped in plain, unbranded packaging with no indication of the contents.

🌍 Shipping Restrictions

• We currently ship only to locations where our products are legally permitted.
• Orders may be canceled if shipping restrictions apply to your region.
• Customers are responsible for ensuring compliance with local laws.

🔞 Age Verification

Due to the nature of our products:

• You must be 18+ or 21+ (depending on state laws) to place an order.
• We may require age verification before processing or delivering your order.

📦 Order Tracking

• Once your order is shipped, you will receive a tracking number via email.
• Please allow 24–48 hours for tracking updates to appear.

❗ Delays & Issues

Smoke2Door is not responsible for delays caused by:

• Courier service disruptions
• Incorrect shipping addresses
• Customs or regulatory delays

If your package is delayed or lost, please contact the shipping carrier first, then reach out to us for support.

📫 Incorrect Address Policy

• Please ensure your shipping details are accurate.
• We are not responsible for orders shipped to incorrect addresses provided by customers.
• Additional shipping fees may apply for reshipment.

📬 Damaged or Missing Items

If your order arrives damaged or incomplete:

• Contact us within 48 hours of delivery
• Provide photos and order details for verification
• We will assist with replacement or resolution

📧 Contact Us

If you have any questions about shipping, feel free to contact us:

Email: smoke2door@gmail.com
Support Hours: Monday – Friday, 9 AM – 6 PM (CST)

🔄 Policy Updates

Smoke2Door reserves the right to update or modify this Shipping Policy at any time. Changes will be posted on this page.